User Notes

The Cyatl LMS Reports notes feature allows you to add custom notes to each of your LMS users. The notes are in the form of a short text-based message and you can add as many notes to a user as you like. The notes functionality can be used for many different situations and are usually used to write internal information about the users like user preferences, logging phone calls, or documenting conversations with the user.

As the number of your LMS users grows, it can become difficult to keep track of the users actions, especially when multiple people work in a team. Having the ability to add a custom note about a user interaction can be a very useful tool to keep a record for future reference or to simply share this information with the rest of your team. Once the note is added, it is available for the other team members to access it or share it with each other. The notes functionality is designed to be used for internal use only – it can be accessed and managed by the LMS users that can manage other users, such as administrators. The notes are not visible to the rest of the users with lower capabilities, nor they are visible to the users to whom the notes are assigned.